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1. What is NETObserve?
NETObserve is a cutting edge, revolutionary
surveillance tool designed for the Windows operating
system. NETObserve is one of the most powerful
and intelligent monitoring products to date,
which has helped it define itself as a valuable
player in the surveillance industry. NETObserve
allows you to completely log ALL system activity,
and Internet related content. It also has built
in, out-of-the-box support for different forms
of visual surveillance, including web cams.
What makes NETObserve is unique, is the fact
that you can run NETObserve on a computer, and
connect to that computer from anywhere in the
world through a web browser. This gives you the
opportunity to monitor the machine in REAL TIME – you
can see what is going on, as it is going on – not
8-12 hours later like other surveillance tools
where you must wait until a machine goes out
of usage before you can check system activity
logs.
Aside from its powerful surveillance features,
NETObserve is also a great administration tool.
You can use it for transferring files between
computers, configuring Windows settings, and
more – all from within a web browser! For a complete,
in depth look at NETObserve, visit the Features
page
2. How do I access my remote machine
running the NETObserve?
Connecting to your computer running NETObserve
is a fairly easy process. All that is needed
is a web browser and an Internet connection.
Once your ready, follow the below instructions
to connect to your machine.
Load up your favorite web browser and type in the following URL:
http://your_IP_address:port
Simply fill in with your computer's IP address
[this can be found on the main interface of NETObserve,
or from the e-mail update NETObserve can send
out if you wish] and the that you have configured
NETObserve with. If you left the NETObserve port
to 80, then you will not have to specify a port.
However, if you changed the NETObserve port to
something other then 80, you will have to specify
it in the URL.
3. How secure is NETObserve?
During the development of NETObserve, the main
focus was security. And, security is what we
have brought. NETObserve can be configured to
be tremendously secure! NETObserve has built
in functionality for banning both IP addresses
and computer HOST NAMES! If someone tries to
connect from a banned IP Address or host name,
it will quickly reject him or her from accessing
the control panel. You also have the ability
to use NETObserve\'s flexible file system Restrictions
feature. This allows you to manage a list of
files/directories that you do not want to have
accessible from the web browser.
NETObserve is also password protected by a tough
encryption algorithm, which will stop others
from potentially cracking the password. The password
can set after installing the NETObserve Server,
and can be changed at any time!
Lastly, and most importantly, NETObserve utilizes
the MD5 Message Digest Algorithm [as defined
in RFC 1321]. The MD5 Message Digest Algorithm
is a one-way hash algorithm, which takes any
length of data and produces a 128-bit "fingerprint" or "message
digest". Put simply - all passwords sent to NETObserve
will be securely encrypted using the MD5 hash
to prevent any possible snoops from obtaining
your password while it is in route to NETObserve.
4. Can I run NETObserve on a dialup
connection?
Absolutely! The NETObserve Server can run on
any level of dialup connection. However, keep
in mind that the NETObserve Server uses the available
bandwidth of the machine it is installed on,
so you may experience lag when connecting to
the machine from a remote location due to the
poor upload speeds of dialup connections.
5. Can I purchase NETObserve on my work
machine, and install it on my home machine
at a later date?
Of course! That is, assuming that the copy that
you have purchased has not yet been installed
on any other computer, and that the computer
that it will be installed on is one that you
own. If you would like to install NETObserve
on multiple machines, you are required to purchase
additional licenses.
More information on this can be found at the
purchasing page.
6. How soon can I get NETObserve?
NETObserve is available immediately for electronic
download!
By using the NETObserve secure online ordering
method, you will be able to order, download,
and configure/use the NETObserve server in less
than 10 minutes!
Click here to order and download
NETObserve now!
7. Will NETObserve function on a network?
Absolutely! If you have many computers networked
together, and you would like to connect to each
of those computers by their computer name, you
can do so the same way you would connect to an
IP, except instead of an IP you would replace
it with the computer name. Therefore, the address
you would point your browser to would be similar
to the following:
http://computer_name:port
Where computer_name is the name of the computer
you wish to connect to, and port is the port
that you have configured the NETObserve Server
to serve on.
Note: You must purchase additional licenses
if you wish to put NETObserve on multiple PCs!
See the purchasing page for more info.
Order additional NETObserve
licenses.
8. Can I use my computer's Dynamic IP
service to connect to the NETObserve from a
remote location?
Absolutely! If you are signed up with free services
which provide you with a host name for your PC,
you will be able to connect to NETObserve exactly
the same way you would if you were connecting
to your IP Address. Simply type in your domain
name [such as yourname.dyndns.tv] followed by
the port you have configured within NETObserve
with. If everything is set accordingly, you will
now be able to access NETObserve through your
host name, instead of remembering your IP Address!
Note: We recommend all the users of NETObserve
to look into services that provide dynamic DNS
hosting [such as Dynamic DNS Network Services
]. This will make it easier for you to connect
to your computer running the NETObserve Server
by remembering your host name, rather than keeping
track of IP Addresses.
9. Can I connect to NETObserve from
a Macintosh or Linux machine?
Yes. You can connect to your Windows machine
running NETObserve from any computer with a web
browser. This includes Windows, Linux, and Macintosh
based systems.
Note: The computer you run
NETObserve on must be a Windows Operating System.
10. Is there a monthly charge associated
with NETObserve?
There is currently, and will never be, any monthly
charge for the usage of NETObserve. The only
price you will have to pay is the $54.95 one-time
fee for registering your copy of NETObserve for
a single user license [if you choose to do so].
You will never be billed again after the initial
purchase of NETObserve.
11. How easy is NETObserve to install
and maintain?
NETObserve was developed with user friendliness
in mind. Once you download and install NETObserve,
you will be greeted with a sleek, easy to follow,
configuration wizard. This will ask you a serious
of questions, which will give NETObserve enough
information to work correctly on your PC. After
that, you activate NETObserve with a single click – and
let it run!
If you find that the configuration wizard didn't
give you the flexibility in customizing you had
hoped for, you can configure NETObserve further
using the different options windows. NETObserve
also comes with a detailed help file to answer
any questions you may have.
If you happen to come across something you are
unsure of how to configure, or what it does,
and it cannot be found in the help file, feel
free to contact us and we will get back to you!
12. Does the machine running NETObserve
need to be online for it to monitor the PC?
No. The machine running NETObserve does NOT
need to be online to monitor the PC. However,
if you wish to view the surveillance logs, or
perform administration from a remote location,
the machine running NETObserve WILL need to be
online.
NOTE: You do not have to be online if you are
checking surveillance logs or performing administration
on the machine running NETObserve, but if you
are planning on connecting to NETObserve remotely,
the machine must be online.
13. Can I view logs and reports from
the computer I am monitoring?
Yes. You do not have to be at a remote location
in order to use the NETObserve Web Control Panel.
If you wish to connect to the NETObserve Web
Control from the PC running NETObserve, simply
click "Launch NETObserve Control Panel in your
default browser!" button on the main NETObserve
interface.
Note: NETObserve MUST be in "Active" mode before
attempting to connect to the NETObserve Web Control
Panel.
14. Can I Install NETObserve on a PC
which is NOT mine?
No - NETObserve can only be installed on a PC
that you own.
It is illegal to install this type of software
on a machine that you do not own. This is also
in direct violation of our Privacy Policy, which
you must agree to before installing this software.
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