|
1. How do I start using
SpyAgent?
Simply configure your options (click on the “Options” button) and then click
the “Start Monitoring” button. Click “Stop Monitoring” to stop monitoring - your
admin password will be needed each time.
2. How do I stop stealth mode? Email support@spytech-web.com with
your order ID for stealth mode help.
3. Who has access to SpyAgent once monitoring? You are the only one that has access
to SpyAgent once you install it - unless you
give the SpyAgent password to someone else. This
allows you to have exclusive access to SpyAgent's
logs and options.
4. SpyAgent crashes whenever
I click “Monitor”, or when I start up my
PC, what is wrong?
Some machines have a problem with
the Internet Connections logging. You can reinstall
SpyAgent to clear the options out again, or manually
delete the options file (it is the saopts.dat
file in your Windows directory) Then make sure
you do not have the “Log all Internet Connections” option
checked. This should fix your problem. Note:
this only applies to 3.0 and earlier releases
5. What operating systems
does SpyAgent work on??
SpyAgent can be downloaded and
purchased for Windows 95/98/ME/2000/NT/XP!
6. How come I am not receiving the email-delivery
logs?
Make sure you use your ISP's SMTP
host for SpyAgent's SMTP host, and use your ISP
email address as the Send From and Send To fields
in SpyAgent's Email Delivery setup. For example,
if you are using MSN as your provider, you would
use smtp.mail.msn.com as your SMTP host, with
your msn.com email address as the send from/send
to address!
You can lookup your ISP's SMTP
host yourself by doing the following (if you
cannot find it in your email client settings):
1. Run nslookup.exe (usualy located
in your c:\windows folder)
2. Type 'set type=mx' (no quotes
3. Type your ISP domain name (ie: for America Online you will enter aol.com,
for Earthlink you would enter earthlink.com)
4. Look for the 'mail exchanger' line that will appear - this is the SMTP host
for your ISP.
|